Welcome to the Rundown
Here's everything you'll need to plan your visit to Smashit2.
Cancellation, No Show, and Rescheduling Policy
To cancel or reschedule, call us at 774-415-1748.
RESCHEDULE
If you contact us at least 48 hours from your appointment, you may reschedule once without a fee. If less than 48 hours, you will be charged a processing fee of $25.00.
CANCELLATION
No refunds will be given for cancellations with less than a 48-hour notice from your appointment. Cancellations greater than 48 hours will incur a processing fee: $25 flat fee and the fee will be subtracted from your refund.
NO SHOW / NO CALL
No refunds will be given for no calls or no shows. If you contact us after your appointment start time this will be considered a no call, no show. Please understand that it costs us time and resources to set up your rooms for the best possible experience. We also give priority to our visitors who book online over walk-ins or last-minute call-ins.
Smashit2 CANCELS YOUR VISIT
If we must cancel your visit due to unforeseen circumstances, you will receive a full refund or credit toward your next visit. We will also give you a discount coupon to be used on any future visits.
However, cancellations due to non-compliance by participants in Smashit2 activities will not receive any refunds or future discounts.
WAIVER
A waiver must be completed and signed before entering the Smashit2 Room. Minors between the ages of 13-17 must be accompanied by a parent or legal guardian over the age of 18 who will complete a waiver and sign on your behalf.
DISCLAIMER
Smashit2 does not claim to be a mental health or medical facility. We do not intend to diagnose, treat, cure, or prevent any mental health disease. We do not diagnose or provide medical therapy of any kind. We are classified as entertainment only. If you feel that you have a mental illness or medical issue, please see a licensed physician.
You may overexert yourself during your Smashit2 Room activities. Please consult a doctor before participating in our programs.
All sessions will be under surveillance and video monitoring.
Smashit2 Safety Rules
- All participants, or parents/guardians of minors, must have a signed waiver on file prior to entering any Smashit2 Room.
- All participants MUST have closed-toed shoes to enter the Smashit2 Room.
- All participants must wear all required Personal Protective Equipment (PPE) while in the Smashit2 Rooms regardless of activity level. (safety glasses, face shields, hard hats, and gloves)
- All participants are encouraged to wear your own long sleeves and long pants. We have a place to change into your clothes. If you show up without appropriate long sleeves and pants, you will be required to buy a disposable jumpsuit for $15.00.
- All participants must participate in the mandatory Smashit2 Safety Briefing
- Anyone under the age of 13 is NOT PERMITTED in the Smashit2 Rooms at any time. Participants ages 13-17 must be accompanied by a parent or legal guardian at least 18 years of age.
- Adults bringing other parent’s children MUST have a waiver signed by the legal guardian or parent, you CANNOT Sign.
- When in the Smashit2 Room, participants must respect the marked boundaries on the floor to avoid accidental contact while smashing.
- In the event YOU or any participant needs immediate attention from the staff, or you need the session to STOP, OPEN the curtain and EXIT to the viewing area.
- Women who are pregnant are not permitted to participate in Smashit2 Room activities.
- NO more than 4 participants in any room allowed.
- NO one shall be permitted to participate, if under or suspected of being under the influence of drugs and/or alcohol.
- Smashit2 Tools shall only be used to smash the materials provided. DO NOT smash the walls, and/or doors, or other people in the room.
- DO NOT use tools for horseplay or in a threatening manner.
- No outside smash tools are allowed. Participants must use provided equipment.
- Participants must follow all posted rules.
- No hitting anyone in the room with you.
- Smash all items provided to you in your Smashit2 purchased package. You may use the tables and spools to smash items on.
- NO throwing items against the wall.
- Keep control of your body. No running into other people or walls
VIOLATION of any of these rules could result in an immediate stop of your session and YOU may be asked to leave. NO REFUNDS for session suspension due to violation of any Smashit2’s Safety Rules
It’s a place where you get to have fun and destress while breaking everything in the room with a baseball bat, sledgehammer, or pipe.
Children ages 13-17 can participate with their parents or a legal guardian over the age of 18. Parents will vouch for the age of their children.
We make your experience as safe as we can. You will participate in a safety briefing and wear personal protective equipment (PPE) to include: a helmet, eye protection, and gloves.
You will need to wear a long-sleeved shirt and pants while in the Smashit2 room. If you arrive without closed toe shoes you will NOT be allowed to participate in the smash room. If you do not bring your own long sleeves and pants, you will be required to purchase a disposable jumpsuit for $15.00 in order to go in the smash room. Our rooms are monitored by our staff at all times either in person or via video monitoring.
No, we do not allow anyone who is pregnant to participate.
We are located in Boulder Parkway in North Oxford, MA.
It is on Rt. 20 and is right next to the town of Auburn. You can reach us from Mass Pike, Rt. 146, 395, 290 and Rt. 20. We are less than one hour from Boston, Springfield, Hartford, Providence and Southern New Hampshire.
To find us, put the following address in your GPS: 10 Boulder Parkway, North Oxford, MA
It’s a new building and we do not have our light up sign on our building, yet. So, look for the orange cones and the A-framed signs with our logo on it. They will guide you to our building. At night, the orange cones light up and blink.
If you are having trouble finding us, just call us, we will walk you through finding us at 774-415-1748
Yes, you can have up to four (4) participants in our rooms. Every package comes with one free participant except our Playroom package.
Our Playroom package gives you three (3) additional participants at no extra charge. It is $10 per person added to your room package.
Every person in the room must wear all personal protective gear at all times even if they are not smashing.
If you have a family or group of 6 you can book one room and the other two participants can rotate in and out of the room to maintain the maximum of 4 participants in the room at one time. If you have a group larger than 6, you can book both rooms at the same time and we can open the curtain to make it one big room for your group. Maximum number of participants in the room at one time is 8 but you can bring up to 10 people with you.
NO Walk-ins are allowed. If you need assistance with booking your visit, just call us at 774-415-1748.
Yes, we call it BYOB (Bring Your Own Box). You can fill a box up to the size of 22 inches W x 21 inches L x 22. This is an add on service to any package you purchase.
At check out, just click on BYOB and you will be charged and additional $35 for your own box of items. Please read the rules on what items you can bring with you. Nothing hazardous is allowed.
If you BYOB, the following applies - No lightbulbs, aerosol cans, paint cans, or gas cans are allowed. We also do not permit anything poisonous, toxic, or hazardous.
Make sure at checkout to choose yes to the “Is this a special occasion?” question and tell us what your occasion! We will do something special in your room!
Please contact us in advance with special requests. We can make some suggestions for you and provide certain items for you to smash. We can also make copies of a picture for you so you can add to items and smash.
No, there is no food or beverage allowed in the rooms. We reserve the right to refuse anyone who appears to be under the influence. There will be no refunds or rescheduling.
Yes, of course! Bonus: if you tag us in your photos and videos on social media, we will give you a discount coupon for your next visit.
Yes, our staff would be happy to do that. If you post on social media and tag us, we will give you a discount coupon for your next visit.
Your session will be 25 or 50 minutes based on the package you choose. If you want to stay longer and there is no group booked after you, you may purchase additional items to smash. If your allotted time is not up and you want more items, let our staff know what additional items you want to purchase and we will assist you.
Ready to book?